Information

SHIPPING

BHCImports.com proudly provides free shipping to the nearest warehouse location within Canada. After placing your order, we will contact you to work out full shipping details.

INSTALLATION

Bill’s Home Center provides installation services for all products carried. Because each project is unique, installation fees are calculated on a per-project basis. If you would like more information, please do not hesitate to ask.

EAGO WARRANTY

Bill’s Home Center offers limited warranty of 24 months (calculated from the purchase date) for all the shower & bath products supplied by EAGO (including steam shower room, whirlpool bathtub, shower cabin, shower panel, bathroom cabinet, sauna room with steam shower, outdoor spa, etc.).

Bill’s Home Center offers limited warranty of 24 months (calculated from the purchase) for the flushing mechanism of toilets. 15 months of limited warranty is offered for toilet seats and 63 months of limited warranty is offered for porcelain part of the toilet (both calculated from the purchase date).

In case there is any quality problem with the product or any damage on the product due to quality problem, the customer is requested to provide Bill’s Home Center with necessary information (including manufacturing serial number, relevant photos, etc.). If the complaint is confirmed to be effective by Bill’s Home Center, Bill’s Home Center will supply the replacement for free on the basis of EX EAGO’s factory. If the product is damaged due to transportation while distribution or by incorrectly installing or using of the product, Bill’s Home Center will charge accordingly for the replacement.